Incheon Airport Aviation Academy (IAAA) Quality Assurance & Regulatory Auditing intermediate 🛡 Official Source Checked ⏱ Fresh (Verified < 30 days) 🏛️ ICAO TRAINAIR PLUS Official Registry ↗

Airport Customer Service Quality Management

Airport Customer Service Quality Management. Official certified training package developed under the ICAO TRAINAIR PLUS Programme. Developed by Incheon Airport...

⚖ ICAO SARPs ⚖ ICAO Doc 9941 ⚖ Chicago Convention Annexes 👤 Civil Aviation Authority Inspectors 👤 Aviation Directors 👤 Airline & Airport Personnel

Classroom

Direct ATO Tuition 0% Platform Fee

$1,010

Direct provider rate from Incheon Airport Aviation Academy (IAAA)

Book on Official Incheon Airport Aviation Academy (IAAA) Site

Free direct transfer. Registration, learning and certification are completed on the official provider portal.

Duration: 4 Days (Instructor-Led (In-Person))

Language: English

Certificate: Official ICAO Certificate of Completion

Available Course Offerings & Schedules

Choose an on-demand start or join a scheduled cohort session.

1 Available

Airport Customer Service Quality Management (Certified Session) Schedule Varies

📅 Typical Window: 05 Oct 2026 - 08 Oct 2026 (Check provider for exact dates) • 📍 Republic of Korea • 🌐 English

$1,100

open

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Course Overview & Scope

Airport Customer Service Quality Management. Official certified training package developed under the ICAO TRAINAIR PLUS Programme. Developed by Incheon Airport Aviation Academy (IAAA), Republic of Korea. Competency-based curriculum designed in accordance with ICAO Standards and Recommended Practices (SARPs). Domain: Aviation Management. Delivery Format: Instructor-Led (In-Person).

What You Will Learn

Master core competency elements specified in ICAO training package #154.
Apply international civil aviation SARPs (Standards and Recommended Practices) within civil aviation operations.
Attain official ICAO Global Aviation Training competency validation.